Returns & Exchanges
What items can be returned?
If you are unsatisfied with any item purchase for any reason, send it back to us with your original invoice within 30 days and we will refund your purchase price on that item (excluding shipping charges).
Who pays for return shipping?
The customer is responsible for return shipping costs unless we have made an error in shipment or an item arrives damaged or defective. In the event of a shipment error or a damaged/defective item, Schtuff & Stuff will be responsible for the cost of ground shipping only, and only for returns made within 30 days of the purchase date.
Please contact us if your defective merchandise is less than $10.00 in value; returning the merchandise may not be necessary.
Need Assistance with a Return?
If you need assistance in setting up a return please contact us using the form on the contact page so we can assist you with a return label. Return label costs provided by Schtuff & Stuff will be deducted from the original purchase price of the return. We will provide you the return label cost with the label so there will be no surprises on your end.
Send Returns To:
If we're not assisting you with the return please send all returns to the following address:Schtuff & Stuff
PO Box 654
Hamilton, VA 20159